QUALITY POLICY
To provide qualified service to our members, to protect the rights and interests of our members, to continuously improve the quality of our services by strengthening our corporate structure.
FINANCIAL POLICY
To have the financial strength to fulfill our obligations to our members and society, and to use all our financial resources in a member-oriented manner.
HUMAN RESOURCES POLICY
To be egalitarian, fair and open to continuous development.
To improve service quality by increasing the professional and personal development of employees.
To maximize management effectiveness and representation power by applying an effective orientation to elected bodies.
COMMUNICATION POLICY
To establish an effective, fast and continuous communication network covering our members and other stakeholders by utilizing all technological possibilities and opportunities, all communication channels and the power of social media.
OUR MEMBER SATISFACTION POLICY
To receive member feedback and complaints by keeping communication channels open and controlling them, to evaluate this feedback in a fast and systematic manner and to ensure member satisfaction by providing solutions.
OUR INFORMATION SECURITY POLICY
To protect the integrity of our information assets produced and stored in all processes of our Chamber, to ensure easy accessibility and to protect them against risks.